Algemene voorwaarden

  • 1. General
  • These conditions apply to every offer, treatment and transaction between Sweet & Smooth Amsterdam and a client to which Sweet & Smooth Amsterdam has declared these conditions applicable, insofar as the parties have not deviated from these conditions expressly and in writing.
  • 2. Efforts Sweet & Smooth Amsterdam
  • Sweet & Smooth Amsterdam will carry out the treatments to the best of its knowledge and ability and in accordance with the requirements of good workmanship and on the basis of the currently known state of science. Sweet & Smooth Amsterdam will inform the client as far as reasonably possible about the financial consequences of the change or supplementation of the treatment.
  • 3.1 Appointments
  • The client must report foreclosure to Sweet & Smooth Amsterdam as soon as possible but no later than 24 hours prior to the appointment. At No Show (do not show up) or if you cancel the appointment within 24 hours, € 15 per half hour of the duration of the appointment will be charged.
    If the client arrives at Sweet & Smooth Amsterdam more than ten minutes later than the agreed time, Sweet & Smooth Amsterdam may shorten the lost time on the treatment and still calculate the entire agreed fee.
    If you use a voucher, you should always take it to the salon. If you do not have this voucher with you, we can not give you treatment. Always make sure that your voucher is still valid on the day of the treatment, without a valid voucher we can not give treatment. We do not make any exceptions here either.
    Sweet & Smooth Amsterdam must notify the client of cancelation of an appointment as soon as possible, but no later than 1 working day prior to the appointment. Both parties do not have to comply with the obligations if they are hindered by force majeure. Force majeure includes what the law and jurisprudence says about this, including strikes at Sweet & Smooth Amsterdam.
  • 3.2 No show, rescheduling and cancelations
  • The client must report foreclosure to Sweet & Smooth Amsterdam as soon as possible but no later than 24 hours prior to the appointment. At No Show (do not show up) or if you reschedule or cancel the appointment within 24 hours, the full price of the appointment will be charged.
  • 4. Payments
  • Sweet & Smooth Amsterdam lists all prices of treatments and products visible on the website. The prices reported include VAT. The displayed price on the website must be paid for the treatment, and is independent of the time required for the treament. The time indicated on the website for the treatment is an indication of the average duration of treatment. Sweet & Smooth Amsterdam states price changes clearly visible in the salon and on the website 30 days before the start date. Offers in advertisements are valid in the specified term and / or while stocks last.
    The client must pay the payment of the treatment and any products in cash immediately after the end of the treatment, unless it concerns a partial payment. Treatments paid by you will not be refunded. Treatments can also not be exchanged or transferred to third parties.
    If you are too late, the appointment can still go ahead this will take off from the handling time. If you arrive late 15 minutes or later, we have the right to cancel the entire appointment. We then charge an amount of € 15.00 for not showing up on the appointment or being late. This is our loss of income. If you have a voucher, this voucher will expire. We will then take your receipt. We ask you to appear in time for your appointment to avoid disappointments, we work with a very tight schedule.
  • 5. Personal data & Privacy
  • The client provides Sweet & Smooth Amsterdam before the first treatment of all data, of which Sweet & Smooth Amsterdam indicates that these are necessary or of which the client should reasonably understand that these are necessary for the careful execution of the treatments. Sweet & Smooth Amsterdam records the personal details of the client in an automated system and on a loyalty card. Sweet & Smooth Amsterdam handles the confidential data of the client according to the guidelines of the Personal Data Protection Act.
  • 6. Secrecy
  • Sweet & Smooth Amsterdam is obliged to keep confidential all confidential information that the client has communicated during the treatment. Information is considered confidential if this has been communicated by the client or if this arises from the nature of the information. The confidentiality will lapse if, on the basis of a statutory provision or a court decision, Sweet & Smooth Amsterdam is obliged to provide the confidential information to third parties.
  • 7. Liability
  • Sweet & Smooth Amsterdam is not liable for damage, of whatever nature, caused by Sweet & Smooth Amsterdam based on incorrect and / or incomplete information provided by the client regarding relevant physical disorders, use of medication, activities or leisure activities. Sweet & Smooth Amsterdam is not liable for loss, theft or damage to personal property that the client has taken to the beauty salon.
  • 8. Klachten
  • If the client has a complaint about the treatment or a product, this must be reported in writing as soon as possible, but within two working days after the treatment. Sweet & Smooth Amsterdam must provide the complainant with an adequate response within five working days. If a complaint is well-founded, Sweet & Smooth Amsterdam will re-perform the treatment as agreed, unless this has become demonstrably pointless for the client and the client makes this known in writing.
  • 9. Good Behavior
  • The client should behave properly in the salon according to generally accepted standards. If the client continues to exhibit inappropriate behavior after repeated warnings, Sweet & Smooth Amsterdam has the right to refuse the client access to the salon without stating reasons.
  • 10. Law
  • Dutch law applies to every agreement between Sweet & Smooth Amsterdam and the client.


  • Website
  • Sweet & Smooth Amsterdam can not guarantee that this website functions flawlessly and without interruption. Of course we do our very best and maintain the website with the utmost care. However, it is possible that information is out of date or no longer correct. The information can also be changed and / or withdrawn without prior notice and at any time. Therefore no rights can be derived from the texts of this internet site for these reasons.
  • This website contains only general information. We do not give advice to you with this information. Sweet & Smooth Amsterdam accepts no liability for the consequences of using this website.
  • Copyright
  • The copyright on this website rests with Sweet & Smooth Amsterdam or third parties, who have made this material available to Sweet & Smooth Amsterdam with permission. Multiplication, in whatever form, is only permitted after prior permission from Sweet & Smooth Amsterdam.
  • About the disclaimer
  • Sweet and Smooth Amsterdam reserves the right to change this disclaimer. The most current disclaimer can always be found on this website.

Opening hours

  • monday: 08.30 - 21.00
  • tuesday: 08.30 - 18.00
  • wednesday: 08.30 - 21.00
  • thursday: 08.30 - 21.00
  • friday: 08.30 - 18.00
  • saturday: 09.00 - 21.00
  • sunday: 09.00 - 21.00

Make an appointment

  • 06-51835209
  • Hondiusstraat 10 hs
  • 1056 DK Amsterdam
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